Terms of service
Last Updated: September 26, 2026
Welcome to MEKARIEPRIME.
These Terms of Service (“Terms”) govern your access to and use of mekarieprime.com (the “Site”) and your purchase or use of products and services offered through the Site.
Throughout these Terms, “MEKARIEPRIME,” “we,” “us,” and “our” refer to the operator of this online store. “You” and “your” refer to visitors, customers, and other users of the Site.
By accessing our Site, placing an order, or using our services, you agree to these Terms and any policies referenced in them.
If you do not agree with these Terms, you should not use the Site or purchase products through it.
1. Online Store Terms
By using our Site, you confirm that you have the legal capacity to enter into transactions or that you are using the Site with the permission of a parent or legal guardian where required by applicable law.
You may not use our products or services for unlawful or unauthorized purposes.
You must not use the Site in a way that violates applicable laws, infringes the rights of others, interferes with Site operation, introduces malicious code, or attempts unauthorized access to our systems.
2. Products and Services
We make reasonable efforts to present our products accurately, including descriptions, specifications, images, colors, pricing, and availability.
However, the appearance of colors or other visual characteristics may vary depending on your screen, device, display settings, or photography.
Product availability may change without notice.
We reserve the right to discontinue products or modify product information where reasonably necessary, subject to orders already accepted and applicable consumer law.
3. Pricing
Product prices are displayed on our Site and may be changed from time to time.
The price applicable to your purchase will generally be the price displayed at checkout when you place your order, subject to correction of genuine pricing or technical errors where permitted by applicable law.
Any applicable shipping charges, taxes, duties, or other charges that we collect will be displayed or communicated where appropriate.
4. Orders
Submitting an order does not necessarily mean that the order has been finally accepted.
We reserve the right, where reasonably necessary and permitted by law, to refuse, limit, or cancel an order. Reasons may include:
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Product unavailability.
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Incorrect product or pricing information.
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Suspected fraudulent or unauthorized transactions.
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Payment authorization problems.
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Shipping restrictions.
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Technical or inventory errors.
If we cancel an order after payment has been successfully collected, we will arrange an appropriate refund for the cancelled amount.
5. Billing and Account Information
You agree to provide current, complete, and accurate information when making a purchase.
You are responsible for ensuring that your billing, shipping, email, and other order information is correct.
If you discover an error in your order information, please contact us promptly at:
We cannot guarantee that information can be changed once an order has entered fulfillment or has been dispatched.
6. Payments
Available payment methods are displayed during checkout.
Payments may be processed by third-party payment providers. Your use of a particular payment method may also be subject to the applicable payment provider's terms and privacy practices.
You agree to provide valid payment information and confirm that you are authorized to use the payment method submitted for your purchase.
We may take reasonable measures to prevent fraudulent or unauthorized transactions.
7. Order Processing and Shipping
Orders are generally processed within 1–3 business days after successful payment and order confirmation.
After processing, estimated shipping time is 6–12 business days.
The estimated total timeframe is therefore approximately 7–15 business days from order confirmation.
These delivery periods are estimates rather than guaranteed delivery dates.
Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruptions, customs processing, public holidays, severe weather, incorrect delivery information, or other logistical events.
Please review our Shipping Policy for complete shipping information.
8. Tracking
When tracking information is available, it will be provided after an order has been dispatched.
Tracking systems may require additional time to display the first scan or subsequent updates.
If you experience a significant delivery or tracking issue, please contact support@mekarieprime.com with your order number.
9. Returns and Refunds
Eligible purchases may be returned within 30 days of delivery, subject to the requirements in our Return & Refund Policy.
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery so we can review the issue promptly.
Return eligibility, exclusions, return shipping responsibilities, refund procedures, and other conditions are described in our Return & Refund Policy.
Nothing in these Terms or our Return & Refund Policy is intended to exclude or restrict consumer rights that cannot lawfully be excluded.
10. Order Cancellations
If you wish to cancel an order, contact us at support@mekarieprime.com as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before fulfillment or shipment begins.
Once an order has been processed or dispatched, cancellation may no longer be possible. You may instead be able to request a return after delivery in accordance with our Return & Refund Policy.
11. Accuracy of Information
We make reasonable efforts to ensure that information displayed on our Site is accurate.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping, or other content.
Where permitted by law, we may correct errors or update inaccurate information. Where an error materially affects an existing order, we will take appropriate steps and communicate with the affected customer where necessary.
12. Intellectual Property
Unless otherwise stated, the Site and its original content, including text, graphics, layout, branding, and other materials owned by or licensed to MEKARIEPRIME are protected by applicable intellectual property laws.
You may use the Site for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, commercially exploit, or otherwise use protected Site content without appropriate authorization, except where permitted by law.
Third-party trademarks, product names, and other intellectual property remain the property of their respective owners.
13. Prohibited Uses
You may not use the Site or its content:
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For unlawful purposes.
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To violate applicable laws or regulations.
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To infringe intellectual property or other legal rights.
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To submit false or misleading information.
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To transmit malicious software or harmful code.
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To attempt unauthorized access to our Site or systems.
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To interfere with the security or operation of our services.
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To engage in fraudulent transactions.
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To collect or misuse another person's personal information unlawfully.
We may restrict access to the Site where reasonably necessary to protect our customers, systems, or legal rights.
14. Third-Party Services and Links
Our Site may rely on or contain links to third-party platforms, payment providers, shipping providers, applications, or other services.
Third-party services operate according to their own terms and privacy practices.
We are not responsible for independent third-party websites or services except to the extent responsibility cannot legally be excluded.
15. Privacy
Your submission and processing of personal information through the Site is governed by our Privacy Policy.
Additional privacy options may be available through our Your Privacy Choices page.
If you have privacy-related questions, contact:
16. Disclaimer
We aim to keep our Site and services reasonably available and accurate. However, temporary interruptions, maintenance, technical errors, or other disruptions may occasionally occur.
To the maximum extent permitted by applicable law, we do not guarantee that the Site will always operate without interruption or error.
Nothing in these Terms excludes any guarantee, warranty, right, or remedy that cannot legally be excluded.
17. Limitation of Liability
To the maximum extent permitted by applicable law, MEKARIEPRIME will not be responsible for indirect, incidental, special, or consequential losses arising from use of the Site or services where such liability may lawfully be limited.
This limitation does not apply where liability cannot be excluded or limited under applicable consumer protection or other mandatory laws.
Nothing in these Terms is intended to limit any mandatory consumer rights available to you.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of the Site, violation of these Terms, or infringement of another person's rights.
This provision does not limit any rights or protections you have under applicable consumer law.
19. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or treated as severed where necessary.
The remaining provisions will continue in effect.
20. No Waiver
Our failure to exercise or enforce a provision of these Terms does not automatically constitute a waiver of that provision or any other right.
21. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, business practices, technologies, or legal requirements.
The latest version will be posted on this page with an updated “Last Updated” date.
Changes will apply prospectively as required by applicable law and will not unlawfully reduce rights relating to purchases already completed.
22. Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or modify rights, guarantees, remedies, or protections that cannot legally be excluded under applicable consumer protection laws.
Where mandatory consumer protection requirements apply, those requirements take precedence over any inconsistent provision in these Terms.
23. Contact Information
Questions about these Terms of Service can be sent to:
MEKARIEPRIME
88–94 New Canterbury Road
Petersham, NSW 2049
Australia
Email: support@mekarieprime.com
Website: mekarieprime.com
For questions regarding an existing order, please include your order number when contacting customer support.